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Answers you may want to know
A. All products are dispatched via track and trace courier. When your order is dispatched you will receive an email from us confirming that your order has been dispatched and advising your tracking number so that you can keep an eye on progress.
A. It will depend on the order quantity and the season you place the order.Generally, we suggest our customers start to inquire 60 days earlier before the date you would like to get them.
A. Great care has been taken to ensure true accuracy of all product colours shown on our website, however please note that colours can vary from computer to computer.
A. Of course! G&D offers a 365-day warranty on all of our products! Both led candle lights and led string lights. The warranty is valid for 365 days from the date of the order and is available to the first-hand purchaser of the product only.
A. We provide samples, you can require for samples to check our products’ quality. It may cost a little but please notice that we will return them back after the formal order is placed.
A. Sorry, in order to keep prices down, we are online only so we do not have a retail shop. We have full details of each product on our website, so you can make an informed decision when purchasing or contact us at david@gd-electric.com for any questions.
A. Shopping at G&D is easy, just select any product, contact us at david@gd-electric.com to get the latest price according to different QTY, We usually quote within 24 hours through the email you left to us.
A. If you have any issues with the product that you have received, please email us at david@gd-electric.com and provide photos if possible. We will always do our best to help.
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